At Goimy (www.goimy.com), we are committed to protecting the privacy and personal data of our users in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This GDPR Policy outlines your rights as a user, the types of personal data we collect, how we use it, and how we ensure it is protected.

1. Data Controller Information

The data controller responsible for processing your personal data on this website is:

Goimy
Email: [support@goimy.com]
Address: [Insert Address]
Phone: [Insert Phone Number]

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Name, email address, billing and shipping address, and phone number.
• Transaction Data: Details of products you have purchased from us and payment information.
• Technical Data: IP address, browser type, time zone setting, operating system, and device information.
• Usage Data: Information about how you use our website, products, and services.
• Marketing Data: Your preferences in receiving marketing communications from us.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To process and fulfill your orders: including payment processing, delivery, and order confirmation.
• To manage your account: enabling you to access your purchase history and manage your preferences.
• To provide customer support: responding to inquiries, processing returns, or addressing any issues.
• To send marketing communications: if you have opted-in to receive newsletters or special offers (you can unsubscribe at any time).
• To improve our services: analyzing website usage and customer feedback to enhance our products and user experience.

4. Legal Basis for Processing Data

We process your personal data under the following legal bases:

• Consent: When you provide us with your consent to process your data for specific purposes, such as subscribing to our newsletter.
• Contractual necessity: To perform a contract with you (e.g., processing your order and delivering your products).
• Legal obligation: To comply with legal requirements, such as maintaining financial records for tax purposes.
• Legitimate interests: When it is in our legitimate interest to use your data (e.g., improving our website and services), provided it does not override your rights.

5. Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct or update any inaccurate or incomplete data.
• Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds related to your specific situation.
• Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [support@goimy.com].

6. Data Security

We take the protection of your personal data seriously and have implemented appropriate security measures to prevent unauthorized access, loss, alteration, or disclosure of your data. We use encryption, secure servers, and access controls to safeguard your information.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (e.g., for tax or accounting purposes). After this period, your data will be securely deleted or anonymized.

8. Sharing Your Personal Data

We do not sell or trade your personal data. However, we may share your data with:

• Service Providers: Third-party service providers who assist us in operating our website, processing payments, delivering products, or providing customer support. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Legal Requirements: Authorities or legal entities if required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owners.

9. International Data Transfers

As Goimy is based outside the European Economic Area (EEA), your personal data may be transferred to and processed in countries outside the EEA. We ensure that such transfers are carried out with appropriate safeguards in place, such as relying on standard contractual clauses approved by the European Commission.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect data about website usage. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

11. Complaints

If you believe your data protection rights have been violated, you have the right to file a complaint with your local data protection authority or the Information Commissioner’s Office (ICO) in the UK.

12. Changes to This GDPR Policy

We may update this GDPR Policy from time to time to reflect changes in our data practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this GDPR Policy or your personal data, please contact us at:

Goimy Customer Support

Email: support@goimy.com